Shipping policy

Shipping Policy

Effective Date: October 1st, 2025

This Shipping Policy applies to orders placed for the NCM5 Device and related products from Dossa Tech LLC.

1. Processing and Shipping Times

• Pre-orders: Shipping windows are estimated only and subject to change.
• Standard orders: Devices will generally be processed and shipped within [Insert timeframe, e.g., 5–10 business days] once available.

2. Shipping Methods

• All products are shipped using reputable carriers with tracking information provided.
• Delivery times vary by destination and carrier.

3. Risk of Loss

• Title and risk of loss transfer to you once the Device is delivered to the carrier.
• The Company is not responsible for delays caused by carriers, customs, or events outside our control.

4. International Shipping

• International customers are responsible for compliance with their local laws and regulations.
• Import duties, taxes, and fees are the responsibility of the buyer.
• Use of the Device outside the U.S. is at your own risk.

5. Failed Deliveries

If an order cannot be delivered due to incorrect address, refusal, or failure to collect, the customer is responsible for any reshipping costs.

6. Contact

For shipping questions, contact:

Dossa Tech LLC

info@dossatech.com